February 2011


 

ITIL CAPACITY MANGEMENT

 

Seems like just yesterday I was schooled on what  ITIL is.  I remember looking at the IBM Press book proposal and thinking, “Now there’s an acronym I have never seen.”  The editor at Pearson was very excited to publish a book in this space so we went for it and published, Larry Klosterboer’s Implementing ITIL Configuration Management.  Fast forward to 2008 and we published Larry’s second book, Implementing ITIL Change and Release Management. Larry has won high praise for these books, so we thrilled when his third proposal hit our inbox.

So hot off is the press is the hat trick – ITIL Capacity Management.  If you order from the publisher site you can save 35% off and free US shipping with coupon code: IBM5929.  (just click book title above).

Coverage includes
Making the business case for capacity management
Establishing specific goals for capacity management
Mastering ITIL capacity management terminology
Predicting capacity in dynamic, fast-changing organizations
Implementing systems that help you anticipate trends
Defining capacity plans, staffing capacity management teams, and implementing

ongoing processes
Linking capacity with performance management and with other ITIL processes
Selecting the right capacity management tools for your environment
Integrating capacity issues into your IT project management discipline
Using “business capacity planning” to help the entire business become more agile

S C O R E

I had a funny feeling about Mastering XPages.  I’ve been a program manager at IBM Press books for almost seven years – and I have high hopes for all our publications.  Sometimes, it’s easy to publish a book like Mike Moran’s Search Engine Marketing Inc. and watch it fly off the shelves and some require a heavy lift and alot of finger crossing.  Our editor at Pearson kept telling me how great the author team (Martin Donnelly, Mark Wallace, Tony McGuckin) was on the XPages book.  And to back it up – everytime I asked them for something – I got an immediate response.

Bookstores at events are hard.  It takes me weeks to find the 200 titles that I think the attendees will want.  You have to also figure – they may want them – but are they willing to pay for them.  Over the years we have produced 4 Lotus titles and they have done well in the marketplace.  Nothing earth shattering.  Its not the author’s fault – we haven’t always been superb about getting the title out to coincide with the latest version of the product.  (ie Lotus Connections 2.5).

Based on all of our historical data at selling books at Lotusphere – the past sales pointed to a maximum of 80 books being available.  That is the highest amount I have ever ordered.  (unless it’s a well-known doing a keynote and signing books).

For XPages – I nearly tripled that mount.  I spoke to the bookstore folks on Sunday and they said they had already sold 30 copies.  (unheard of on a sunday).  By Monday morning – close to another 100 had walked away and wala on Monday we were sold out and the bookstore was taking orders to ship to people’s office.

At the same time – I am watching Twitter and Amazon.  Lots of talk about the book and lots of pre-orders.  It kept cracking the Top 100 Programming books around the international Amazon sites.  Now that’s XPages  loyalty!  At one point the book was the #3 best-selling book in programming on Amazon Germany and #337 for all English books.  It’s been fun!  As I keep telling the publisher – these Lotus folks “bleed yellow”.

We’re always looking for the right authors at the right time for the right book.  If you want to talk – please let me know and we will see if we can add another rock star.

If you havent’ already picked up the book – here’s a few special offers.

Want the ebook? GOOD THRU FEBRUARY

Get the ebook at 40% off with code:IBMEBOOKS40

Hardcopy in the US

For US customers -you can get a 35% discount with the following coupon:

35% off and free US shipping
IBM6318
http://www.ibmpressbooks.com/bookstore/product.asp?isbn=0132486318