Hear Larry Klosterboer, author and ITIL expert discuss Change and Release Management.
ITIL experts Larry Klosterboer and Robin Yearsley disuss how to create and implement a solid plan for change and release management. They discuss requirements, setting a scope, building a project plan, and rolling out to an entire organization.
ITIL experts Larry Klosterboer and Robin Yearsley continue by covering the most common operational roadblocks to effective services. Ending with recapping some benefits of effective change and release management.