We recently published our third ITIL book by Larry Klosterboer. Larry is now on assignment “down under” and we are wishing him well in his new Australian digs.
When we published the ITIL Capacity Management book we discussed launching a free Service Management ebook sampler. So we packaged up four IBM Press books and two others Pearson and wala. These popular samplers are a great way to test drive the content in a book. You get six free chapters. If you want the entire book – simply use the coupon code: SERVICEMGMT and get 35% off with free shipping in the US. I love a good deal!
And if you don’t feel like reading today – just site back and enjoy some of Larry’s podcasts.